Reviews

Excellent
AIR TECH PRO HVAC4.8
Based on 150 reviews
Gurvinder Singh
1 week ago
Exceptional service, and cool folks to talk to and very personable. I was in contact with Eric to get 2 vents put in my basement, Eric reached out with quote estimate and was in contact the whole through the finish line. The folks who came to do the work, take pride and provided excellent and professional services. And let me tell you, when I say they will get you on the schedule, they will when they can and it can be next day. 10/10, I wish I could give more stars.
Kerry Jackson
2 weeks ago
Response from the owner:Thank you, Kerry, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon. Thank you!
John Hutchison
3 weeks ago
I do not generally leave reviews but the great experience I had with Air Tech Pro deserves a 5 star. From the ownership Eric & Rafael to the skilled installers have made me very happy with the end results. I have a six month old air handler with an ecm motor that was installed by another hvac co to my existing undersized duct work. Because the return duct work, supply vents and grills were undersized it created a lot of air noise from the supply vents and a very annoying hum coming from the air handler ecm blower. The previous installer of the air handler really didn't want to deal with it, they tried a quick fix that did not work, so I decide to go elsewhere. After some research online I contacted Air Tech Pro. Rafael came to my home to evaluate my system and confirmed my vent system was well undersized. They designed, modified the plenum and all the return ducts, supply branch ducts with new boots with larger grills. Also they enlarged the 3 main return cutouts and grills in the floor to a larger size. The result is now the air handler is not being choked for air and not struggling anymore to pass air through the system causing the ecm blower to rev up very high to a loud hum. Now there is no noise coming from the supply vents. After Eric adjusted the speed settings on the blower there is NO more annoying HUM! Everyone I interacted with was friendly and very professional. I will add I thought the price was very reasonable. I can now enjoy my nice cool or warm home without all the annoying noise. I now have a custom properly sized duct system matched to my air handler. Thank you Air Tech Pro!
Response from the owner:John, thank you so much for taking the time to write such a thoughtful and detailed review. It truly means a lot to our entire team. We're honored that you trusted Air Tech Pro to solve a problem that others couldn't. Every home is different, and our goal is always to find the right long-term solution—not just a quick fix. Knowing that your system is now quieter, more efficient, and delivering the comfort you expected makes all of our hard work worthwhile. Your kind words about Rafael, myself, and our entire team mean more than you know. We take great pride in treating every home as if it were our own and every customer like family. Thank you again for placing your trust in Air Tech Pro. We're grateful for the opportunity to earn your business and your recommendation. If you ever need us in the future, we're always just a phone call away. Welcome to the Air Tech Pro family! — Eric Lopez & The Air Tech Pro Team
Marc Glaviano
4 weeks ago
Fixed our ventilation system and now our central air has never worked better.
Response from the owner:Thank you, Marc — we appreciate the great review. We're glad your ventilation and central air are working better than ever. If you need any future maintenance or have questions, please reach out anytime. Your feedback means a lot to our team. Thank you!
Craig Reardon
4 weeks ago
Eric and his team deliver! The process of getting a quote was easy. Ordering was easier. Then communicating throughout the process was a breeze. It’s hard to find a contractor that does the “extra” to ensure your project is perfect. They eventually cleaned the surfaces they touched and left the job site spotless. Hire Air Tech Pro and rest assured!
Response from the owner:Craig, thank you for the fantastic review and for trusting Eric and the team. We’re glad the quoting, ordering, and communication were smooth and that our attention to detail and cleanup met your expectations. We appreciate you recommending Air Tech Pro and look forward to helping with any future projects. Thank you!
Karen Sweeting
1 month ago
Technician was absolutely amazing
Response from the owner:Thank you, Karen! We're thrilled our technician provided excellent service and we'll pass along your kind words to the team. If there's anything else we can do, please let us know. Thank you!
I’d like to give a shoutout to Eric at Air Tech Pro HVAC for explaining the problem we were having with our A/C unit and to all the service providers who came out to our home to fix our A/C problem. Everyone did an excellent job and I would highly recommend Air Tech Pro HVAC to anyone looking for service on their A/C units. They were all very knowledgeable and pleasant to work with.
Response from the owner:Thank you so much, Carol, for the kind words and for recognizing Eric and our service team. We’re glad we could explain the issue and get your A/C back to working properly, and we appreciate your recommendation. Please don’t hesitate to call Air Tech Pro HVAC if you need anything in the future. Thank you!
michael simas
1 month ago
Response from the owner:Michael, thank you for the 5-star rating! We truly appreciate your support and are glad you had a great experience. We look forward to serving you again soon. Thank you!
Tong Kim
1 month ago
Response from the owner:Thank you, Tong, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again. Thank you!
Hayley Hultman
2 months ago
Eric is a pro and came to assist in getting my system back up and running.
Response from the owner:Thank you for the kind review, Hayley. We're glad Eric could get your system back up and running and we'll pass along your praise to him. If you need anything else, please reach out any time. Thank you!
Pat Franco
2 months ago
Eric was great fixed my issue quickly. He was incredibly professional and gave us some tips on how to regular temperature in the house on top of the work he completed. Highly recommend.
Response from the owner:Thank you, Pat! We're glad Eric was able to fix the issue quickly and that his professional tips on regulating the temperature were helpful. We appreciate your recommendation. Please reach out anytime if you need further assistance. Thank you!
Eric was great! Friendly guy, very transparent, he did everything he could to get my AC working again ASAP. Highly recommend
Response from the owner:Thank you, Chris and Sydney! We're thrilled Eric provided friendly, transparent service and got your AC working again so quickly. We'll pass your praise along to him and really appreciate the recommendation. Please reach out anytime if you need anything else. Thank you!
Bob
2 months ago
Eric inspected my home for a potential furture job. On time. Very informative. Courteous, friendly, efficient. I am looking forward to further followup
Response from the owner:Bob, thank you for the kind review and for taking the time to share your experience. We're glad Eric arrived on time and provided a helpful, courteous inspection. We look forward to following up and working with you on your future project. Please let us know if there's anything else we can do in the meantime. Thank you!
Ramona Reynoso
2 months ago
Eric came out for an issue with our system and was great to deal with. He really tried to get the old unit running again before recommending anything else, which I appreciated. He explained what was going on, answered our questions, and got the house comfortable again for now. After dealing with him, we’ll most likely be moving forward with Air Tech Pro for a new installation. Good experience overall and nice to work with someone who actually seems to care.
Response from the owner:Thank you, Ramona. We’re glad Eric was able to diagnose the issue, try to get your unit running again, and explain everything clearly. We appreciate your trust in Air Tech Pro and look forward to helping with your new installation when you’re ready. Please reach out anytime if you need anything else. Thank you!
Boudinot Atterbury
3 months ago
I highly recommend Air Tech Pro. From the beginning, Eric and his team have been fantastic. Eric accomodated our schedule. He was always easy to contact and responded quickly. He came up with a great solution to our challenges-- converting a boiler with baseboard heating to a new heat pump system. He put heat pump to air ducts in the basement to service the first floor and then individual minispits in the second floor. We had wanted the outside units to be all on the same side of the home-- so he supplied one side of the upstairs house by going through the basement. He adjusted the units outside for aesthetics. This was all completed last fall on time. The Samsung system worked beautifully heating the home this past very cold winter. And we like the Samsung Smart Things app. In addition, Eric replaced our water heater with a Rheem heat pump water heater which has work perfectly and has several energy modes (vacation, efficient, rapid use) with on online app of its own. Thank you Air Tech Pro for fantastic service and outcome.
Response from the owner:Thank you so much for your incredible review and for trusting Air Tech Pro with such an important project. Every home has its own unique challenges, and we're grateful for the opportunity to design a custom solution that fit your comfort goals while preserving the look of your home. Knowing that your Samsung heat pump system kept you comfortable throughout the winter and that you're enjoying the Rheem heat pump water heater is exactly the outcome we strive for. We truly appreciate your kind words about our communication, flexibility, and attention to detail. Our mission has always been to provide honest recommendations, quality craftsmanship, and a smooth experience from start to finish. Thank you again for choosing Air Tech Pro. It was a pleasure working with you, and we're always here whenever you need us. Welcome to the Air Tech Pro family! — Eric Lopez & The Air Tech Pro Team
Alan Hurst
3 months ago
Prompt, friendly, fair priced, thorough.
Response from the owner:Thank you so much for your kind words and for choosing Air Tech Pro! We're thrilled to hear that you had a friendly, thorough, and affordable experience with our team. We believe every customer deserves honest service, fair pricing, and quality workmanship, whether it's routine maintenance or a complete system installation. Your trust and support mean a great deal to us. We look forward to helping you keep your HVAC system running efficiently for many years to come. Thank you again for being part of the Air Tech Pro family. We're always here whenever you need us! — Eric Lopez & The Air Tech Pro Team
Steven Peladeau
4 months ago
Eric was right on time for an estimate. He explained things thoroughly throughout the process. Highly recommend.
Response from the owner:Thank you so much for your recommendation and for taking the time to share your experience! We believe great service starts with being on time, listening carefully, and making sure every customer fully understands their options. We're glad we could provide a solution that gave you confidence throughout the entire process. Your trust and recommendation mean the world to us. It was a pleasure working with you, and we truly appreciate the opportunity to earn your business. If you ever need us in the future, don't hesitate to reach out. Thank you for choosing Air Tech Pro! — Eric Lopez & The Air Tech Pro Team
LINDA WALSH-MERLAN
4 months ago
First, if it were possible, we would give Air Tech Pro a 10 rating. We were having problems with our thermostat. After reading their great reviews online, we called Air Tech Pro. Eric was friendly, professional and very knowledgeable. After checking our old thermostat, Eric recommended, and we agreed, that it needed to be replaced. He brought in 3 thermostat models and clearly explained the pros and cons of each. He installed the selected unit, entered the settings for us on the app and showed us how it worked. We were so impressed with Eric's service and business ethics that we signed up for an annual maintenance agreement for our HVAC system. We feel confident that our HVAC needs will be taken care of going forward. Our 2nd Maintenance visit was scheduled today. Eric and his trainee were punctual, professional, efficient and friendly. It is always a pleasure to interact with Eric when he is here on business. The Maintenance plan is a great value.
Response from the owner:Thank you, Linda, for the wonderful 5-star review and for trusting Air Tech Pro. We're thrilled Eric provided friendly, professional, and knowledgeable service, helped select and install your new thermostat, and set up the app. We appreciate you signing up for the annual maintenance agreement and are glad the plan is delivering value and peace of mind. We look forward to continuing to care for your HVAC needs. Thank you!
Stephanie Enos
5 months ago
Air Tech Pro is a top notch service!!! I cannot say enough about Eric - goes above and beyond for his customers and did so for myself!!! Thank you so much Eric for checking my heating and making sure my home is safe and sound!!! Highly recommended and i recommend Air Tech Pro to everyone i come into contact with!!!
Response from the owner:Thank you for sharing your experience! Our mission is to provide fast, efficient, and professional service when it matters most, and I’m glad we delivered. Your trust and recommendation are truly appreciated. If you ever need assistance, we’re here to help!
Katelyn Martino
6 months ago
Says the company is 24 hours. Called, left information with the robot told us to await a technician call. Eventually got a text with a link to “speed the process,” which asked for our card, charged it immediately, did not speed the process. Almost 12 hours later, no call from a technician STILL, no human on the phone, emailed for a refund which was processed still without human contact. Could not recommend this company less.
Sadan Singh
9 months ago
Sean Monaghan
11 months ago
Eric and his team are amazing. Had an AC system replaced. Great communication from first quote to job completion. They have replaced the systems for 2 of the 3 zones and I would definitely use them for the final zone.
Response from the owner:Thank you for your fantastic review, Sean! We're thrilled to hear that you had a great experience with Eric and the team during your AC system replacement. It's wonderful to know that our communication made a positive impact from start to finish. We look forward to assisting you with the final zone when you're ready! Thank you!
Michael Kenny
11 months ago
Trying to make an appointment and they want my credit card to pay for the service call, BEFORE I've even scheduled the appointment. So I closed the online order and their AI bot texted me saying they never ask for payment to schedule upfront. YES, you just did. Next I got an email titled Urgent Action Needed and it stated that I did not make my payment and if I didn't do it soon I would lose my reservation. Lol what reservation. Hopefully the next company has people to talk to and they are more customer oriented.