Reviews

Excellent
AIR TECH PRO HVAC4.8
Based on 132 reviews
Stephanie Enos
3 weeks ago
Air Tech Pro is a top notch service!!!
I cannot say enough about Eric - goes above and beyond for his customers and did so for myself!!!
Thank you so much Eric for checking my heating and making sure my home is safe and sound!!!
Highly recommended and i recommend Air Tech Pro to everyone i come into contact with!!!
Response from the owner:Thank you for sharing your experience! Our mission is to provide fast, efficient, and professional service when it matters most, and I’m glad we delivered. Your trust and recommendation are truly appreciated. If you ever need assistance, we’re here to help!
Katelyn Martino
4 weeks ago
Says the company is 24 hours. Called, left information with the robot told us to await a technician call. Eventually got a text with a link to “speed the process,” which asked for our card, charged it immediately, did not speed the process. Almost 12 hours later, no call from a technician STILL, no human on the phone, emailed for a refund which was processed still without human contact. Could not recommend this company less.
Sadan Singh
4 months ago
Sean Monaghan
6 months ago
Eric and his team are amazing. Had an AC system replaced. Great communication from first quote to job completion. They have replaced the systems for 2 of the 3 zones and I would definitely use them for the final zone.
Response from the owner:Thank you for your fantastic review, Sean! We're thrilled to hear that you had a great experience with Eric and the team during your AC system replacement. It's wonderful to know that our communication made a positive impact from start to finish. We look forward to assisting you with the final zone when you're ready!

Thank you!
Michael Kenny
6 months ago
Trying to make an appointment and they want my credit card to pay for the service call, BEFORE I've even scheduled the appointment. So I closed the online order and their AI bot texted me saying they never ask for payment to schedule upfront. YES, you just did. Next I got an email titled Urgent Action Needed and it stated that I did not make my payment and if I didn't do it soon I would lose my reservation. Lol what reservation.
Hopefully the next company has people to talk to and they are more customer oriented.
Nick Ponos
6 months ago
They installed a new hood range vent in my kitchen, vented it outside. Super super satisfied with it.

I’m sure it’s not one of their every day jobs, but for anyone who is looking to have this done or something similar, look no further
Response from the owner:Thank you for your positive feedback! We're thrilled to hear that you're super satisfied with your new hood range vent installation. We appreciate your recommendation and look forward to assisting you with any future projects. Your support means a lot to us!

Thank you!
David Hoover
6 months ago
Had a new 2-head Mitsu system installed to replace an older unit. Richard, Ludsvin, Eric, and a few other great folks that i did not get names for, did a great professional looking job, and even helped us through an issue caused by the earlier install. Based on this first experience, i would recommend!
Response from the owner:Thank you for your kind words and high rating, David! We're thrilled to hear that our team, including Richard, Ludsvin, and Eric, provided you with professional service and support throughout your installation. It's wonderful to know that we could assist you with the earlier issue as well. Your recommendation means a lot to us, and we appreciate your trust in our services.

Thank you!
Justin Passofaro
6 months ago
Eric was fantastic!! He was very efficient and got my AC back up and running in no time!
Response from the owner:Thank you for your wonderful feedback, Justin! We're thrilled to hear that Eric provided efficient service and got your AC working quickly. We appreciate your support and look forward to assisting you again in the future.

Thank you!
Kathryn Washington
6 months ago
Eric was fantastic. We’ve had him out to our house multiple times over the years and he has always been trustworthy. The company is prompt and the pricing is competitive.
Response from the owner:Thank you for your kind words, Kathryn! We're delighted to hear that Eric consistently provides trustworthy service and that you appreciate our promptness and competitive pricing. Your loyalty over the years means a lot to us. We look forward to serving you again in the future!

Thank you!
Linda Walsh-Merlan
7 months ago
We had to turn off our A/C because the condensation was leaking. Eric made a house call the next morning to assess the problem, which was a clogged condensation drain pipe. The solution was to replace the drain pipe and re-route it to drain where our washer drains.
Eric worked with us to find an appt time that fit both our schedules. He sent a team of 3 technicians to make the repair. This team was amazing! . The unit is located in an attic space, which was very hot that day. They worked together well without complaint. They were very pleasant, knowledgeable and were able to successfully make the repair. Eric came to inspect the job and to test the drainage when the A/C was turned on.
We cannot praise Eric and his team enough! We highly recommend AirTech Pro for your HVAC servicing!
Response from the owner:Thank you for your fantastic review, Linda! We're thrilled to hear that Eric and the team provided you with such exceptional service, particularly in challenging conditions. It’s wonderful to know that the solution quickly resolved your A/C issue. We appreciate your recommendation and look forward to assisting you with any future HVAC needs!

Thank you!
evelyn fegley
7 months ago
Prompt ,efficient and very kind
Response from the owner:Thank you for your wonderful feedback! We’re thrilled to hear that you had a prompt and efficient experience with us. Kindness is a key part of our service, and we appreciate you recognizing that. We look forward to serving you again soon!

Thank you!
David Palms
8 months ago
Eric and his team were very professional. He walked us through multiple solutions for our problem with our air conditioner and had a fair price for the amount of work being done. I would recommend him to anyone.
Response from the owner:Thank you for your wonderful review, David! We're thrilled to hear that Eric and the team provided you with professional service and effective solutions for your air conditioning needs. Your recommendation means a lot to us, and we appreciate your trust in our work. We're here to help anytime you need assistance again.

Thank you!
Pat Rasicot
8 months ago
Air Tech Pro has done multiple jobs for me and all have been top notch. Eric and his crew are always punctual, knowledgeable, courteous and professional.
Each time that we have done business together it has been a great experience.
I highly recommend Air Tech Pro.
Response from the owner:Thank you for your kind words and for being a loyal customer, Pat! We're thrilled to hear that Eric and the team consistently provide you with top-notch service. Your recommendation means a lot to us, and we look forward to assisting you with future projects!

Thank you!
Tim Blake
8 months ago
They use some garbage AI phone answering service. Couldn’t get my address right. I gave up after the third try and called a place that actually answers their phone.
Todd Zoppo
8 months ago
Eric and Son were fantastic. Great communication and work. Would definitely recommend!
Response from the owner:Thank you for your wonderful feedback, Todd! We're thrilled to hear that Eric and Son provided fantastic service and communication. Your recommendation means a lot to us, and we look forward to serving you again in the future!

Thank you!
Kevin Padula
9 months ago
Fantastic experience. Very fair pricing, super fast turnaround time, and they delivered exactly what they promised.
Response from the owner:Thank you for your wonderful review, Kevin! We're thrilled to hear you had a fantastic experience with us and that our pricing and turnaround time met your expectations. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!

Thank you!
Jennifer Bryson
9 months ago
This is the second time I have used Air Tech Pro HVAC in the past 3 years. Both times service was prompt, courteous and on point. I highly recommend Eric and his team! They are keeping our 15+ year unit alive and well and our home nice and cool.
Response from the owner:Thank you for your fantastic review, Jennifer! We're thrilled to hear that you had a great experience with Eric and our team again. It's rewarding to know that we're keeping your HVAC system running smoothly and your home comfortable. We truly appreciate your recommendation and look forward to serving you in the future!

Thank you!
Michael J Lourenco
9 months ago
Prompt service - very thorough and very nice! Definitely will always do service with this company!!
Response from the owner:Thank you for your wonderful review! We're thrilled to hear that you received prompt and thorough service. Your support means a lot to us, and we look forward to serving you again in the future!

Thank you!
David Mella
9 months ago
Highly recommend. Eric was at our home within 2 hours of calling the office. He fixed our thermostat issues and educated us on how to use the thermostat more efficiently. Very pleased!
Response from the owner:Thank you for your wonderful feedback, David! We're thrilled to hear that Eric was able to assist you quickly and provide valuable insights on your thermostat. Your satisfaction is our priority, and we appreciate your recommendation. If you need any further assistance, feel free to reach out!

Thank you!
Machaela Farias
11 months ago
Response from the owner:Thank you for your 5-star rating, Machaela! We're grateful for your support and look forward to serving you again.

Thank you!
Mike Shuster
11 months ago
This is my second review I'm leaving because they did so good the first job I hired them for, it's gave them another when I bought a new house. Professional HVAC contractor who does great work!
Response from the owner:Mike, we truly appreciate you taking the time to leave another review! It means a lot to us that you trusted us with not just one, but two HVAC projects. Providing top-quality service is always our priority, and we’re grateful for your continued support. If you ever need anything in the future, we’re just a call away. Thanks again!
Pat Rasicot
12 months ago
Eric and his team are top notch. Very professional, deliver a high quality product and are extremely responsive.
Highly recommend Air Tech Pro.
Response from the owner:Thank you for the fantastic review, Pat! We're thrilled to hear that you had such a positive experience with Eric and the team. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Rafael Díaz
1 year ago
Excellent service, I called Airtech Pro because my central air was damaged, they came and installed a new unit in one day, Airtech has an excellent team of very friendly and professional workers.
Response from the owner:¡Gracias por la calificación de 5 estrellas, Rafael! Apreciamos tu apoyo y esperamos verte de nuevo pronto.
Joe Grasso
1 year ago
I would give 6 stars if I could. Furnace died last week on a very cold night- I left a message in the middle of the night and first thing Friday morning I heard back from Alejandro who rearranged some scheduling to get us taken care of quickly. Eric was at my house an hour later. He is friendly, knowledgeable, and a great communicator. He thoroughly explained how poorly my previous furnace was installed, causing the current problem. He fixed that waterlogged dead component same-day to get us warm again, then we had Air Tech come back out a few days later for a complete new furnace with upgraded ductwork and venting that is actually up to code. His crew are respectful and professional. The new furnace is about 1000X quieter than the old one which was only 10 years old. We couldn't be happier with the end results or the process from top to bottom. I can't recommend these guys enough, they do great work.
Response from the owner:Thank you for your incredible feedback, Joe! We're thrilled to hear about your positive experience with Alejandro and Eric. Ensuring our customers' comfort is our top priority, and it's wonderful to know that we could help you efficiently. We appreciate your recommendation and look forward to serving you again in the future!
★★★★★ | Exceptional Service from Eric and Air Tech Pro!

I had an outstanding experience with Eric and his team at Air Tech Pro! My central AC and heating system had completely stopped working, and I needed a full replacement, including all new ductwork. From start to finish, the service was top-notch.

Eric was professional, knowledgeable, and took the time to explain my options clearly. His team worked efficiently and with great attention to detail, ensuring everything was installed perfectly. The new system runs flawlessly, and my home is more comfortable than ever!

If you’re looking for a reliable HVAC company with excellent customer service, I highly recommend Air Tech Pro. Thank you, Eric, for going above and beyond!
Response from the owner:Thank you for your wonderful review, Rosales! We're thrilled to hear about your outstanding experience with Eric and the team. It’s great to know that you're enjoying a more comfortable home thanks to our services! Your recommendation means a lot to us, and we appreciate your trust in Air Tech Pro.
Eric was very professional and friendly. He was honest with what he was doing and explained everything to us. I will do business with him again.
Response from the owner:Thank you for your wonderful feedback, Sharon! We're thrilled to hear that Eric provided you with professional and friendly service. We look forward to assisting you again in the future!
Worked with Air Tech to fix my A/C unit and their team knowledge and skill are off the charts, fast and reliable.
Response from the owner:Thank you for your kind words! We're thrilled to hear that our team's knowledge, skill, and reliability met your expectations. At Air Tech, we take pride in delivering fast and efficient service to keep your A/C running smoothly. If you ever need anything in the future, don’t hesitate to reach out!
Absolutely amazing service! Our heating system stopped working on one of the coldest nights of the year, and they came to the rescue promptly. Eric was professional, knowledgeable, and had our heat running in no time. Fair pricing, quick response, and excellent customer service—couldn’t ask for more! Highly recommend for anyone needing reliable HVAC repairs.
Response from the owner:Thank you for your wonderful review! We know how stressful it can be when the heat goes out, especially in freezing temperatures, so we’re glad we could get things back up and running for you quickly. Your satisfaction means everything to us, and we truly appreciate your recommendation. If you ever need HVAC service again, we’re always here to help!

Best regards,
Eric Lopez / Air Tech Pro, LLC
⭐⭐⭐⭐⭐

I had an amazing experience with AIR TECH PRO HVAC! 🔥❄️ They installed a new energy-efficient HVAC system in my home, and the difference is incredible. The team was professional, on time, and walked me through every step of the process. 🛠️💨 Their pricing was fair, and the quality of their work exceeded my expectations. My home is now perfectly comfortable year-round! If you’re looking for reliable HVAC services in Warwick, I highly recommend AIR TECH PRO HVAC. ⭐✅ #HVACExperts #WarwickRI #TopNotchService
Response from the owner:Thank you so much for your 5-star review! 🌟 We truly appreciate your kind words and are thrilled to hear that you had a great experience with our team. At AIR TECH PRO, we take pride in delivering top-notch service and ensuring our customers’ comfort. If you ever need anything in the future, don’t hesitate to reach out. Stay cool (or warm)! ❄️🔥
Luis R Antigua
1 year ago
Response from the owner:Thank you so much for your 5-star review! 🌟 We truly appreciate your kind words and are thrilled to hear that you had a great experience with our team.
Doreen Fleetwood
2 years ago
Eric and his crew did a awesome job
Response from the owner:we take pride in delivering fast, reliable, and high-quality service, and I'm grateful for the opportunity to help when you needed it most. Your kind words mean a lot, and I’ll be sure to share them with the team. If you ever need anything in the future, don’t hesitate to reach out—we’re always here for you!
William Licurse
2 years ago
Eric Lopez is excellent. I would recommend him to anyone needing work done.
Response from the owner:Thank you for your kind words! Providing fast, reliable, and top-quality service is always our priority, and I’m glad we could be there for you when you needed it most. It means a lot to know our work made a difference. If you ever need anything in the future, don’t hesitate to reach out. Your support and recommendation are truly appreciated!
MH Smith
2 years ago
Air Tech Pro is fantastic. Eric fixed our mini-splits after another company couldn't find anything wrong. He methodically went through the system, testing different things, until he figured out the problem. And he explained things as he went. Air Tech Pro is going to be our go-to company for all of our heating and cooling needs from now on.
Response from the owner:Thank you for your thoughtful review! I take great pride in ensuring our customers receive prompt, professional, and high-quality service, especially in urgent situations like yours. It’s always rewarding to hear that we’ve made a difference. If you ever need assistance again, we’re just a call away. Stay warm and thanks again for your support!
Highly recommended! Amazing! From the initial phone call, I knew we had the right company. Eric arrived less than two hours after I called. Our Central A/C went down in this 90 degree weather! My Mom is 91 and we have 4 dogs who were all suffering. He had us up and running within 1 hour. Thank you very much!
Response from the owner:Thank you so much for your kind words! It’s always our goal to provide fast, reliable service when our customers need it most. I’m glad we could get your heat back up and running quickly. Your trust and recommendation mean a lot, and we’re always here whenever you need us. Stay warm and take care!
Stephen Dides
2 years ago
Explained every aspect; expert advice; and very pleasant
Response from the owner:Thank you for your amazing review! We know how important it is to have a warm home during the coldest nights, and I’m glad we could help you quickly. Providing reliable, high-quality service is our top priority, and I truly appreciate your trust and recommendation. If you ever need us again, we’re just a call away!
Service was exceptional! Called in our request and the technician arrived within an hour. Very friendly, professional, and helpful staff. Would highly recommend their services!
Response from the owner:We truly appreciate your feedback! It’s always rewarding to know that our team could step in when you needed us most. Providing fast, fair, and professional service is what we strive for, and I’m happy to hear we met your expectations. Thank you for trusting us with your HVAC needs!
Daniela Gomez
2 years ago
Amazing service. Fast and efficient. I could not ask for more, information and recommendations were spot on.
Response from the owner:Thank you for your kind words! Helping our customers stay comfortable, especially in extreme weather, is what we do best. I’m so glad we could restore your heat quickly and that you were satisfied with our service. Your recommendation means the world to us!
Steve Granwehr
2 years ago
Eric and his team were extremely professional, accommodating and a pleasure to work with. Our HVAC install was quick and painless and expertly done.
Response from the owner:Thank you so much for choosing us as your HVAC contractor. We truly appreciate your business and we're glad to have you as a customer. Your support means a lot to us.
mike Morra
2 years ago
Eric was very knowledgeable. His suggestions for a new system made sense. Looking forward to his quote.
Response from the owner:Thank you so much for choosing us as your HVAC contractor. We truly appreciate your business and we're glad to have you as a customer. Your support means a lot to us.
Josh Dumont
2 years ago
Response from the owner:We’re so grateful for your review! Our team takes pride in providing reliable, professional service, and it’s great to know that we could be there when you needed us. Your support and recommendation mean a lot, and we’re always here for you!
Tony D
2 years ago
Excellent service, explained a lot of info to increase efficiency.
Response from the owner:Thank you so much for choosing us as your HVAC contractor. We truly appreciate your business and we're glad to have you as a customer. Your support means a lot to us.
Mike Sullivan
2 years ago
Eric and his team were excellent. From the first time I called him until the very end when he helped me with the rebate paperwork.

He was a great communicator, met the deadlines he set, and executed quickly on high-quality installation for our two heat pumps at our two-family property.

Would recommend him to friends and family and will use Eric again in the future!
Response from the owner:Thank you so much for choosing us as your HVAC contractor. We truly appreciate your business and we're glad to have you as a customer. Your support means a lot to us.
It has been 2 years since Air Tech installed several systems in my house and the systems have been great!

They installed complete systems upstairs (gas furnace, AC and ductwork) and downstairs (replaced gas furnace and installed new AC unit).

Systems work well and the house is a lot more comfortable.

I would certainly call them again for future work.
Response from the owner:Thank you so much for choosing us as your HVAC contractor. We truly appreciate your business and we're glad to have you as a customer. Your support means a lot to us.
Kevin L
2 years ago
I Griff
2 years ago
Eric and Raphael are excellent in both skill and professionalism. The Airtech crew were fantastic - orderly, efficient, and wonderfully polite. I will call Airtech again, no question.
Response from the owner:Thank you so much for your kind words! We're glad to hear that Eric and Raphael provided excellent service and that our Airtech crew exceeded your expectations. We appreciate your feedback and look forward to serving you again in the future.
Amy Griffin
2 years ago
Eric is very friendly and easy to work with. I had a non-functioning boiler removed, a water heater replaced, and heat pumps installed. His team works like a well-oiled machine. He went above and beyond to ensure we had heat on a below freezing night. He also helped me find a wonderful electrician to complete that part of the job. I would definitely use this company again and would refer it to a friend.
Response from the owner:Thank you so much for your kind words, Amy! We're thrilled to hear that you had such a positive experience with us. Our team at AIR TECH PRO HVAC is dedicated to providing friendly and efficient service. We're glad that we could help you with your boiler, water heater, and heat pump installations. Ensuring that our customers have heat, especially on freezing nights, is one of our top priorities. We appreciate your referral and look forward to serving you again in the future!
BJ McCool
2 years ago
Air Tech Pro is very well managed, with a well trained staff of HVAC technicians who worked diligently on our project to get it done. Their endurance was amazing in spite of the intense heat in our attic where the system was installed. I recommend them without reservation.
Response from the owner:Thank you for your kind words! We take pride in ensuring that our team of highly trained HVAC technicians always delivers exceptional service. We greatly appreciate your recommendation and look forward to assisting you with any future HVAC needs.
Evan Matzell
2 years ago
Oscar was awesome. Checked our system to ensure it was working. Gave sound advice to our future systems needs. Great tech and great service!
Response from the owner:Thank you so much, Evan! We're thrilled to hear that Oscar provided excellent service and checked your system to make sure everything is working smoothly. We appreciate your kind words and look forward to serving your future HVAC needs. Don't hesitate to reach out if you have any questions or need further assistance.
Walter McCormick
3 years ago
Air Tech Pro just completed a complicated 5 unit replacement of my Hydro Air HVAC system compliant with the new refrigerant standards. The team was professional and responsive, completing the job on time, with thorough testing and a complete cleanup afterwards. Owner Eric Lopez has assembled a well supervised team of capable workers that can be trusted to satisfy customer requirements.
Response from the owner:We are very Proud to hear that Mr. McCormick., Please Enjoy Thanks
Ralph Boone
3 years ago
Very efficient and informative
Response from the owner:Your review made our day! We understand how frustrating a heating issue can be, especially in freezing temperatures, so we’re glad we could get your system running again quickly. Thanks for trusting us—we’re always here when you need us!